GENERAL

Click on the “Contact Us” at the bottom of our website. On this page you can fill out the form to send us your comments and feedback. You will receive a confirmation email and we will receive your message through email. You will receive a reply as soon as possible.

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An E-Catalog is an online version of our Product Catalog. Our E-Catalogs section displays the collection of interactive flash based presentations of all our latest & exclusive Flyer Collections.

A website's privacy policy is a legal statement providing information about the use of personal information, related to its customers and visitors, collected via the website - by the website owner. We respect your privacy and our aim is to provide you a safe and secure surfing experience whenever you visit our website. Our Privacy Policy is created in order to demonstrate our firm commitment to your privacy. This privacy notice describes our online information practices to inform you about what information we collect, why we collect such information and how we use the information that we collect from our customers and visitors.

We have a huge selection of bridal sets, engagement rings, promise rings, diamond fashion rings, birthstone rings, earrrings, pendants and grillz.

Yes, we have real jewelry and fashion jewelry starting at $59 and up. We have bridal sets with diamonds and gold in both 10 kt and 14 kt. If we don't have it we can order it and have it made. We also have a jeweler/goldsmith that does custom work if you would like to design your own jewelry.

Our jeweler/goldsmith is one of the top in the country and can custom make any item from scratch. If you can dream it or show us a picture of it, he can make it.

Our turnaround time is very quick as we have our own local jeweler. Our turn-around time is usually between one to two weeks.

Yes, for no extra cost we will inspect and clean your jewelry. We will also lightly straighten, polish, buff, steam and/or run it through the ultrasonic all for free while you wait.

Yes and you can come in for a free estimate. Diamond City Jewelers pays top dollar for your gold and diamonds and we’ll pay you cash on the spot.

Diamond City opened November 9th, 2013. The owner, Rick Pedro, has been in the jewelry business since October 25, 1985. He has opened over 22 stores for other companies and recently decided to open his own store to service our community. The Assistant Manager, Maria, has been in the business for over 20 years. Our plan is to open five stores in Northern California and eventually launch a complete e-commerce online site. For now, we are your family friendly, locally owned and operated jewelry store.

We offer a fully written lifetime guarantee that covers stone replacement (up to 1/2 carat) and free cleaning for life. We also offer free tip adjustment, straightening, polishing, buffing and steaming. All we require is for you to bring in your jewelry for inspections every three months.

Diamond

4Cs of diamonds - Cut, Color, Clarity and Carat weight. These 4Cs will help you to choose the best diamonds on the same criteria on which jewelers use to select them.

A Diamond Cut by Shape describes the outline of the stone and pattern of the facet arrangement. A stone can be cut in various Shapes like Round, Princess, Heart, Oval, Pear. A Diamond Cut by Depth is the ultimate feature for its brilliance and fire. A stone's cut by depth can be described with Shallow Cut, Deep Cut or Ideal Cut.

Diamonds are found from colorless and transparent stones to ink black ones.Varying degrees of yellow or brown color is common in most of the diamonds and slight difference in color can make a substantial difference in value. The color scale goes from D to Z, with D being the most white and Z being the most yellow.

Clarity is a term used to describe the absence or presence of flaws inside or on the surface of a diamond. The flaws are called inclusions and when they will occur on the surface, they are known as blemishes. These slight flaws make every diamond quite unique but they also do affect the beauty and value of the diamond. Diamond Clarity Grading Scale grades a Diamond with any of the following grades: F (Flawless), IF (Internally Flawless), VVS1 - VVS2 (Very, Very Slightly Included - 1 & 2), VS1 - VS2 (Very Slightly Included - 1 & 2), SI1 - SI2 (Slightly Included - 1 & 2), I1 - I2 - I3 (Included - 1, 2 & 3).

The term "Carat" refers to the weight of a diamond. Each carat is divided into 100 points. When diamonds are mined, large diamonds are discovered rarely in comparison of small ones, which make large diamonds much more valuable. For that reason, the price of a diamond rises exponentially with its size.

Regular cleaning of Diamond Jewelry is essential to maintain shine and brilliance of diamonds. You can clean your diamonds at home by your own by using soft brush, water and soap or by using readymade jewelry cleaners. You can also take services of a professional jeweler, where he will check security of the settings also. You should not wear diamond jewelry while doing heavy work. You should avoid the situation where your diamonds come in contact with chlorine bleach, hair spray or other chemicals because they can pit or discolor the mounting.

A Gemstone is a mineral or rock, which can be used in jewelry after cutting or faceting and polishing. Gemstones are diverse in their beauty and many gems are available in a stunning variety of colors. After a skilled cutting and polishing of a gem, full color and luster can be seen.

The term 'Carat' refers to the weight of a diamond. It is derived from the carob seeds, which are remarkably consistent in weight and shape and so were the favored scale balances in ancient times. A 'Karat' is a measurement used to measure the purity of gold, with 24 karat being the purest. The measurement gauges how much gold vs. how much alloy is in the piece of jewelry.

Diamonds come in several different qualities. We carry all qualities and can order anything that you desire. If we don’t have it in store, we can quickly get it. We also carry 100 % conflict free, green, environmentally clean diamond hybrids.

Financial

Definitely not, we have a credit plan that’s right for you. Regardless of your credit situation (good credit, bad credit or no credit) we will customize a credit plan to fit y our needs.

There is no catch. We genuinely want to help people own beautiful jewelry so they can create a lifetime of memories.

Our down payments start at $10 with American First Finance. We work with any budget and will tailor a down payment plan that you can afford.

Yes! We have a credit plan for everyone. It's not your credit score we worry about. We trust you for who you are today, not for what happened in your past.

Orders

You will get email updates to the email you signed up with or provided when ordering.

For more information use Contact Us page.

For detailed information about this please use the Contact Us page to reach out to us.

Delivery & Returns

Yes, our stores do ship your new pieces via UPS, Fedex and United States Postal Service. We can get your new item(s) to you across the nation or overseas with overnight options.

Diamond City Jewelers DOES NOT ACCEPT RETURNS OR ISSUE REFUNDS FOR ANY REASON, however we do allow 1 exchange within 7 days of the purchase date which must be equal or greater than original purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We are not reliable for shipping packaging supplies needed. Visit our refund policy page for more information in depth and feel free to use Contact Us to reach out of us for more information

Account

You can create a new account by clicking “Sign In” button at the top right corner of our home page. On the sign in page, click “Create New Account” button. Enter all the required information and click the “Create New Account” button. Confirm your email by clicking the link in the email you used to create an account.

Two ways:

  1. To change password, you need to sign in. After go to my account by clicking on the top right corner of the page. On your my account page click change password. You will be directed to a new page where you are required to enter your current password and put in the new password. Once you confirm your new password, and then click submit. Your password will be changed and a confirmation email will be delivered to you inbox.
  2. If you forgot your password and can’t sign in then click sign in button and click forgot password. You will be redirected to a page where you need to put your email you used to sign in. Click submit and password reset instructions will be sent to the email you provided. Follow the instructions in your email.